Privacy policy

Contact and general information

FOODPAIRING NV is a limited liability company established in accordance with the laws of Belgium, having its registered offices at 9000 Ghent, Oktrooiplein 1 box 401 (“FOODPAIRING NV”). It is registered with the Belgian trade register under nr. 0818.030.890.

FOODPAIRING NV is committed to protecting the privacy of the users (the “User”) visiting the website (the “Website”) and/or using the services offered through the Website (the “Services”). More information on the Services offered and the conditions under which these can be used, can be found in theFOODPAIRING® Individual Membership Terms of Servicewhich must be read together with the current FOODPAIRING Privacy Policy (“Privacy Policy”).

This Privacy Policy informs the User about our online collection and use of personal data. The terms of this Privacy Policy apply to all FOODPAIRING NV websites, unless different terms are specified in a form or contract provided to the User.

By using the Website, you acknowledge to have read, understood and agree to the terms of this Privacy Policy, even if they are drafted in a language which is not you mother tongue. In addition, you will be asked to actively accept the Privacy Policy upon registration.

This Website is owned by FOODPAIRING NV and may be accessed in Belgium and abroad. For data protection purposes, FOODPAIRING NV is the data controller and, unless otherwise noted, is also the processor of data in accordance with the Belgian Act of 8 December 1992 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and with Directive 95/46/EC.

Please note that information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction (see also section3of this Privacy Policy). Should you like to consult to which third countries we transfer you data, please see our notification with the Belgian Privacy Commission via its website on

FOODPAIRING NV can be contacted by, or by mail to Foodpairing, Oktrooiplein 1 box 401, 9000 Ghent.

Collection of your personal data

When using the website

When you visit the Website, certain kinds of information, such as:

  • the website that referred you to us,
  • your IP address, browser type and language,
  • access times,
  • etc.

may be collected automatically as part of the Website’s operation.
FOODPAIRING NV may also collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the Website. Upon login, FOODPAIRING NV may match the User’s visit and navigational information with personal data that has been voluntarily provided to FOODPAIRING NV.

The User may, at all times, choose not to provide personal data, but if he so chooses, certain products and services may not be available.

When using the services

Personal data (e.g., username and password, age, name, mailing address, email address, and credit card number and billing address) are collected when the User creates an account on the Website to register for the Services.

Use of personal data

FOODPAIRING NV collects and uses its Users’ personal data to:

  • provide the User the Services as requested,
  • operate and improve its websites,
  • process transactions,
  • provide customer service,
  • perform research and analysis aimed at improving our products, services and technologies,
  • create statistics of use of Services and user profiles in aggregated and anonymized form, and
  • display content that is customized to the User’s interests and preferences.

FOODPAIRING NV also uses personal data to communicate with the User. FOODPAIRING NV may send transaction-related communications such as welcome letters, billing reminders, and purchase confirmations.

FOODPAIRING NV may also send surveys or marketing communications to inform the User of new products or services or other information that may be of interest. If the User does not wish to receive marketing communications, “unsubscribe” instructions are included within each email communication. Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications (e.g., confirmation emails and account balance statements).

Personal data collected by FOODPAIRING NV may be stored and processed in Belgium or any other country in which FOODPAIRING NV or its affiliates, subsidiaries, contractors or agents maintain facilities, and by using the Website (or our other sites) or Services, and by accepting this Privacy Policy during registration, you consent to any such transfer of information outside of your country.

Sharing your personal data

Except as disclosed in this Privacy Policy, FOODPAIRING NVdoes not divulge or share personal data of its Users with third parties.

FOODPAIRING NV may however share personal data of Users:

within its corporate group, including subsidiaries and divisions, all of whom may use Users’ information for the purposes disclosed herein;
with service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, to ful?ll orders and shipments, to assist in direct marketing, to conduct audits, etc. Those companies will be permitted to obtain only the personal data they need to provide the service. They are required to maintain the con?dentiality of the information and are prohibited from using it for any other purpose and from disclosing this information to other parties.
if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

Accessing your personal data

FOODPAIRING NVdraws attention to the fact that Users have the right to access their data and, where appropriate, request rectification of any erroneous data relating to them.

Users may furthermore, at any moment, object by means of a simple request and free of charge, to the future processing of personal data relating to the User for the purpose of direct marketing (see also under section3).

Users wishing to access or correct information that was previously provided to FOODPAIRING NVcan access and correct this information through the “My Account” section of the Website. In case of difficulties, users may contact FOODPAIRING NVby e-mail atinfo@foodpairing.comto access or correct their personal data.

Personal data preferences

FOODPAIRING NVrespects your right to make choices about the use and disclosure of your personal data. If at any time the User decides that he does not want to receive marketing communications from FOODPAIRING NV, he is requested to follow the “unsubscribe” instructions in those communications or to send an e-mail to, mentioning “privacy” in the subject line.

Users opting out of marketing communications will continue to receive transactional or account communications (e.g., confirmation emails and account balance statements).

Use of cookies and other technologies

FOODPAIRING NV may collect non-personally identifiable information passively using “cookies” and “action tags”. “Cookies” are small text files that are placed on your computer in order to identify your web browser and the activities of your computer on our website and other websites. “Action tags,” also known as web beacons or gif tags, are a web technology used to help track website usage information, such as how many times a specific page has been viewed.

For more information on the use of cookies and other technologies we kindly refer you to our separateCookie policy.

Security of your personal data

The security of User’s personal information is important to FOODPAIRING NV. FOODPAIRING NVfollows generally accepted industry standards to help protect personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while FOODPAIRING NVstrives to protect personal data with reasonable efforts, FOODPAIRING NV cannot guarantee its absolute security.

It is the User’s responsibility to keep his login information and password confidential.


The Services are not intended for use by children, especially those under age 13. No one under age 13 is allowed to provide any personal information or use our public discussion areas, forums and chats, if available. Minors between the ages of 13 and 17 must get the permission of their parent(s) or legal guardian(s) before making purchases of any kind.


FOODPAIRING NV may link to websites, including those of third-party content providers, which have different privacy policies and practices from those disclosed here. FOODPAIRING NVassumes no responsibility for the policies or practices of such linked sites, and encourages Users to become acquainted with them prior to use.

Changes to this privacy policy

FOODPAIRING NVreserves the right to change the terms of this Privacy Policy at any time. Please make sure that you have always consulted the last version of this Privacy Policy; the last revision date is indicated at the top of the Privacy Policy.

If there are material changes to this statement or in how FOODPAIRING NVwill use your personal data, we will notify you by prominently posting a notice of such changes here or on our home page. We encourage you to review this Privacy Policy whenever you visit one of our sites.


Foodpairing Cookie Policy

FOODPAIRING® is a registered trade mark of the company FOODPAIRING NV.

FOODPAIRING NV is a limited liability company established in accordance with the laws of Belgium, having its registered offices at 9000 Ghent, Oktrooiplein 1 box 401. It is registered with the Belgian trade register under nr. 0818.030.890 (“FOODPAIRING NV”).

This cookie policy (the “Cookie Policy”) is applicable to the website (hereafter referred to as a “Website”).

This Cookie Policy explains which cookies are being used on the Website. By your visit, or your use of the Website, you explicitly agree to the use of cookies as described in this policy. If you do not agree with this cookie policy, you must stop using the Website.

FOODPAIRING NV uses cookies within the framework of its general policy regarding the protection of your privacy and the processing of your personal data. For more information, and an overview of your rights in this respect, please visit our Privacy Policy.

The use of the Website is subject to terms and conditions, which you find at the FOODPAIRING® Individual Membership Terms of Service.

What are cookies?

Cookies are small information files which are saved by the server of a website through the browser temporarily or permanently on your computer or device. Cookies contain a unique code, which enables to recognize your browser during your visit to a website (this is a “session” cookie”) or also during later visits (this is a “permanent” cookie). Cookies enable to simplify, complete or personalize the use of a Website.

Use of cookies in the website

The Website use different types of cookies:

Necessary cookies
These cookies are indispensable to be able to visit the Website and to use certain areas. These cookies allow you for example to navigate between website areas, or to fill out forms. Cookies are necessary when you wish to log in to the Website client area in order to securely verify your identity, before we grant you access to your personal information. If you decline to use these cookies, certain areas of the website will not function or not function properly.

Functional cookies
Functional cookies are cookies which facilitate and make the use of the Website more pleasant and enable a more personalized surfing experience. These are cookies which for instance remember your language preferences, and the cookie which keeps track of whether you were already asked to participate in a survey, as to not present you time and again with the same survey.

Performance cookies
These are cookies which serve to gather information on the way in which visitors use the Website, such as information regarding the number of pages visited or the number of error messages displayed, to analyze and optimize the use of the Website.

Management of cookies

Through your browser settings you can decline to install cookies. You can also at all times delete installed cookies from your computer or mobile device. On the following website, you will find how to decline and delete cookies for most commonly used browsers:


FOODPAIRING NV reserves the right at all times to modify this Cookie Policy. It is your responsibility to regularly review this Cookie Policy and to only observe the last version.